Mr Cat Casino Privacy Policy

Information We Collect

When you set up an account, we collect personal details such as your name, email address, phone number, date of birth, and home address. We also record payment information, your transaction history, and details of your gameplay to handle your requests and keep accurate records.

We automatically gather technical information, including your IP address, browser type, device details, and how you use the website. This enables us to enhance our services and identify potential security concerns.

How We Use Your Information

We use your personal data to confirm your identity, handle transactions, and offer customer support. This information also helps us meet our legal obligations and protect against fraud or money laundering.

We may send you updates about your account, promotional offers, and service announcements. You can opt out of marketing communications at any time via your account settings or email preferences.

Your gameplay data enables us to enhance our platform and tailor your experience. We review usage patterns to recommend games and features that match your interests.

Data Security

Your information is safeguarded with industry-standard encryption protocols, including TLS 1.2 or above. All sensitive data is securely encrypted both while being transmitted and when stored.

Our systems are regularly audited and updated to maintain security. Access to personal information is limited to authorised staff only, all of whom are required to observe strict confidentiality.

We keep a close eye on our platform at all times to spot any unusual activity or unauthorised access attempts. Should a security issue arise, we’ll contact any users who may be affected as soon as possible.

Data Sharing

We do not sell or rent your personal information to third parties. Your data is only shared when necessary to deliver our services or to meet legal requirements.

We partner with reputable payment providers to ensure your transactions are processed securely. These companies only access the information necessary to carry out their services.

Government authorities might request user data as part of legal investigations. We respond to valid legal requests while safeguarding your rights as much as possible.

Your Rights

You can access, update, or remove your personal details at any time. Simply get in touch with our support team to manage your information.

You’re entitled to request a copy of all the information we hold about you. We’ll supply these details in an accessible format within 30 days.

You have the right to object to certain ways we process your data or to ask us to limit how your information is used. We will respect your requests unless there are valid reasons for us to continue processing.

If you decide to close your account, we will remove your personal information once all outstanding transactions have been settled and any necessary retention periods have been fulfilled.

Cookies and Tracking

We use cookies to remember your preferences, keep your session active, and analyse website performance. Essential cookies are required for the site to work correctly.

Analytics cookies help us understand how visitors interact with our platform. This insight allows us to enhance navigation and improve features for a better user experience.

You can adjust your cookie preferences at any time via your browser settings. Please be aware that turning off certain cookies may impact how the site works.

Third-Party Services

We utilise third-party analytics and marketing tools to enhance our services. These providers follow their own privacy policies.

Our website may include links to external sites. We are not responsible for the privacy practices of these third-party websites.

Data Retention

We hold your personal information for as long as your account is active. Once your account is closed, we retain some records in order to meet legal and regulatory obligations.

Transaction records are held for seven years in line with anti-money laundering guidelines. Your gaming history is retained as required by licensing standards.

International Transfers

Your data may be transferred to servers outside your country of residence. We take suitable measures to safeguard your information throughout these transfers.

We adhere to relevant data protection laws, no matter where your information is handled.

Children's Privacy

Our services are intended for those aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18.

If we find that someone underage has supplied personal information, we will promptly remove it and close the account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant requirements. If there are any significant updates, we will let you know by email or through an announcement on our website.

The date of the latest update is shown at the top of this policy. We recommend checking it from time to time to stay up to date on how we handle your information.